01 · Discover
Week 1A structured working session on how your business actually runs — tools, workflows, data flow, and the bottlenecks people complain about at 5pm. We interview the people doing the work, not just the person buying it.
- Systems map
- Bottleneck ranking
- Success metrics agreed
02 · Architect
Week 2The plan before the build: stack, integrations, content model, acceptance criteria, and the metrics the work will be measured against. Scoped and priced so there are no surprises at invoicing time.
- Written scope
- Technical architecture
- Fixed timeline + price
03 · Build
Weeks 3–5Weekly reviewable increments. Every Friday ends with something you can click, test, and critique. The new system is wired into your existing stack — not built beside it in a silo.
- Weekly builds
- Staging environment
- Progress demos
04 · Launch
Week 6A rehearsed go-live: deployment, monitoring, backups, and a rollback path if anything misbehaves. No launch-day surprises, because nothing ships without a run-through first.
- Production deploy
- Monitoring live
- Rollback runbook
05 · Operate & optimize
OngoingPost-launch watch on the agreed metrics. We hand over documentation your team can actually operate — then iterate on what the numbers say, not what we assume.
- Handover docs
- Labeled dashboards
- Monthly iteration report